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DocsA payment resource is created when a request for a transaction is sent to a provider and the provider responds back with an acknowledgment of creating a virtual entity to represent this transaction. The request can be a Refund/Void/Authorization/Capture or any other transaction supported by this provider.
Only once the provider has responded back, ZOOZ will create a "resource" on our side which is presented in the payment search dashboard.
If the request fails before it reaches the provider or the request is malformed, then no resource will be created on the provider side and therefore, ZOOZ will not create a resource on our side as well.
The ground rule is that we will create a resource that reflects the payment status only if the provider received the request and created a resource on their end.
Examples for resources in the dashboard:
Payment resource for successful authorization:
Payment without a resource - A request for authorization was sent but the provider didn't create a resource on their side:
