The Instant Retry feature allows you to configure rules that reroute a payment to another provider, in the event that a provider receiving a transaction request failed to process the payment.
By default, some financial declines are excluded, assuming that retrying in such scenario would result in another decline. This is configured in the Instant Retry configuration - Login to the Control Center > go to the Decision Engine > Instant Retry > 'Add Instant Retry Rule' or Edit an existing rule > Under the 'Conditions Configuration' section you can choose whether to activate or keep it deactivated:
Please note that these are the errors included in the "Retry on financial declines" option:
payment_method_declined
transaction_not_permitted
declined_by_issuing_bank
declined_on_fraud_check
payment_method_error
provider_error
provider_request_error